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Privacy Policy

Last Updated: July 23, 2025

Introduction

BayState Tree Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Categories of Personal Information Collected

We may collect the following categories of personal information:

• Identifiers: Name, postal address, email address, phone number, IP address, and other similar identifiers.
• Commercial Information: Records of services requested, quotes provided, and other commercial interactions.
• Internet Activity: Information about your interaction with our website, including pages visited, time spent, and referring websites.
• Geolocation Data: General location information based on IP address to provide relevant service area information.

Sources of Information

We collect personal information from the following sources:

• Directly from you when you contact us or request services
• Automatically through website cookies and tracking technologies
• From third-party service providers and contractors in our network

How We Use Your Information

Business Purposes

We use your personal information for the following business purposes:

• Service Connection: To connect you with qualified tree removal contractors in your area.
• Communication: To respond to your inquiries, provide quotes, and communicate about services.
• Website Improvement: To analyze website usage and improve our services and user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Business Operations: To maintain and improve our business operations and contractor network.

Information Sharing and Disclosure

Sharing with Third Parties

We may share your personal information with:

• Contractors: We share your contact information and service requests with licensed tree removal contractors in our network to provide you with quotes and services.
• Service Providers: We may share information with third-party service providers who assist with website operations, analytics, and business functions.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

Sale or Sharing of Personal Information

In the last 12 months, we have shared personal information with contractors in our network for business purposes. We do not sell personal information for monetary consideration.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. Since we do not sell personal information, this right may not apply.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Submit a Request

To exercise your rights, you may:

• Call our toll-free number: 1-800-PRIVACY (1-800-774-8229)
• Submit an online request: Use our privacy request form
• Email us: privacy@elitetreeremoval.com

We will verify your identity before processing your request and respond within 45 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.